CardsOnline
Service Portal
The CardsOnline Service Portal provides a secure and intuitive platform where cardholders can take control of their own onboarding process and card data. From entering personal details and uploading a photo to verifying their identity and checking in
This self-service approach significantly reduces the administrative burden on your organization while accelerating card issuance and improving data accuracy. Whether you are managing students, employees, or visitors, the Service Portal ensures a smooth and professional digital experience that aligns with your branding and operational needs.
Self-Service
Notifications
Notifications enables administrators to communicate directly with cardholders, automatically sending messages about card requests, missing information, or photo uploads.
Edit my data
Cardholders can add or upload required information, such as uploading a photo or providing missing data. Cardholders can also independently change their Service Portal password here.
Block My Card
Cardholders can block their card if it’s lost, stolen, or compromised, preventing unauthorized use. This action revokes all associated rights and access. The card can be unblocked once the issue is resolved, or a new card can be requested if needed.
Request new card
In case of a lost or defective card, cardholders can request a replacement. If payment is required for a replacement card, an integration for payment options such as iDEAL, PayPal, or Credit Card can be enabled.
Add-Ons
Registration
The Registration allows cardholders to self-register by providing details, upload a photo, and completing verification. Administrators can review and approve registrations in CardsOnline.
ID Verification
The Service Portal’s ID Verification ensures secure identity confirmation. Users take a photo of their ID, which is then checked and verified to confirm their identity.
Check-In & Issue
The Check-In and Issue feature simplifies card issuance. Users receive a QR-code invite via CardsOnline, check in at a designated location, and instantly receive their printed card or Digital ID.